What personal data we collect, why, where it is kept, for how long, and your rights under the EU General Data Protection Regulation (GDPR). In short: only what we need, never sold, no advertising, no tracking. Version of 2 November 2026. Česky: Ochrana osobních údajů.
The controller is Fabien Roffet, trading as Electronic Stable, Lidická 510, 664 53 Újezd u Brna, Czech Republic (details in the legal notice). For anything about your data, write to support@smartmare.com.
| When | What, why and how long |
|---|---|
| Pre-order form | Email, name, country, your gear, the cards you want, and what you write. To keep your place and write to you about SmartMare: price, dates, shop opening. Legal basis: steps you ask for before a purchase (GDPR art. 6(1)(b)). Deleted when the presale ends, or earlier when you ask. |
| Contact form and email | Email, name, subject, card serial number and your message. To answer you. Legal basis: our legitimate interest in answering (art. 6(1)(f)), or your purchase (art. 6(1)(b)). Kept until the matter is closed and at most 2 years, or deleted earlier when you ask. |
| Forum | The name you choose, your password (stored only as a one-way hash), and what you post. To run the forum you signed up for. Legal basis: art. 6(1)(b). Kept until you delete your posts or ask us to delete your account. |
| Purchases (when the shop opens) | Name, delivery address, email, phone number, what you bought. To deliver, handle returns and guarantee claims, and keep the accounts. Legal basis: the contract (art. 6(1)(b)) and Czech tax and accounting law (art. 6(1)(c)). Kept as long as that law requires (up to 10 years for invoices) and for the 2-year guarantee. We never see your card number: payment is handled by Stripe. |
| Visiting the website | Your IP address and browser details reach our host (OVH) to deliver the pages. Everything, fonts included, is served from this website: nothing is loaded from other sites. Legal basis: our legitimate interest in running the website (art. 6(1)(f)). We do not use analytics, advertising or tracking. |
| Card Manager update check | When you CONNECT a card or press CHECK UPDATES, the Card Manager asks this website for the latest version (latest.json), and GET downloads the firmware from it. Like any page, this brings your IP address and browser details to OVH. Nothing about you or your card is sent. Legal basis: our legitimate interest in keeping cards up to date (art. 6(1)(f)). It never happens on its own. |
No cookies. The website keeps three small items in your browser's local storage, only for features you use:
smartmare-visitor (a random number, so you can update your pre-order from the same browser),
smartmare-ordered (that you have pre-ordered) and smartmare-forum (your forum login).
They never leave your browser except with the form you send, and you can clear them in your browser's settings.
As they are strictly needed for what you asked for, no consent banner is required.
We do not sell or share your data. These services handle it for us, only to provide their service:
| OVH SAS (France) | Website hosting, the smartmare.com domain and the support@smartmare.com mailbox. |
| Supabase, Inc. (USA) | Database for pre-orders, orders, the forum and the contact form. |
| Google (Gmail) | Our mailbox. |
| Stripe Payments Europe, Ltd. (Ireland) | Payments, when the shop opens. |
| Česká pošta, s.p.; for the USA, Zonos | Delivery and US customs: your name, address and contact details. |
Some of them are in the USA. Transfers there are protected by the EU–US Data Privacy Framework where the company is certified, and otherwise by the European Commission's standard contractual clauses.
You may ask to see your data, correct it, delete it, limit its use, receive it in a common format, and object to its use based on our legitimate interest. Write to support@smartmare.com: we answer within one month. You may also complain to the Czech data protection authority: Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7, www.uoou.gov.cz, or to the authority of the EU country where you live.
We make no automated decisions about you and no profiles. You do not have to give us data, but without an email we cannot take your pre-order or answer you.