Legal

Terms of sale

The terms for buying SmartMare cards on smartmare.com. They apply from the opening of the shop. Version of 2 November 2026. Česky: Obchodní podmínky.

1. Seller

Fabien Roffet, trading as Electronic Stable, Lidická 510, 664 53 Újezd u Brna, Czech Republic. Email support@smartmare.com, phone +420 775 928 337. Business ID and registration: see the legal notice. Not registered for VAT.

These terms cover sales to consumers and to businesses. Where a rule below is for consumers only, it says so. Nothing in these terms limits the rights that the law of your country gives you as a consumer.

2. Products and prices

The cards and their features are described on this website. SmartMare 5V is sold for use with the BOSS SP-202 (Dr. Sample), the only gear it is tested with; it is not sold for other gear. The generic firmware, offered as a free download for other SmartMedia 4MB 5V gear, is not tested outside the SP-202, and you use it at your own risk. The prices are final: no VAT is added, as the seller is not registered for VAT.

Europe€89, delivery included.
USA$99, delivery included, and the US import duty and fees paid by us: nothing more to pay on delivery.
Other countriesOn request. Import duties and taxes of your country may apply.

The countries we deliver to are listed at checkout. A pre-order made before the shop opened is not a purchase: it costs nothing and binds no one.

3. Order, payment and contract

You order and pay at checkout, by card or another method offered there. Payment is handled by Stripe; we never see your card number. Before you pay, you can check and correct your order. The contract is made when we confirm your order by email after payment. The confirmation includes these terms; keep it as your copy. Contracts are made in English or Czech, and we keep a record of each order.

4. Delivery

By post with tracking. Cards in stock are shipped within 7 days of payment; for a batch still in production, the shipping date is given at checkout. Delivery times then depend on the postal service. If we cannot deliver within 30 days of the date given, you may cancel and are refunded in full. The card is yours, and at your risk, from the moment it is delivered to you.

5. Right of withdrawal: 14 days

For consumers. You may withdraw from the contract within 14 days of receiving the card, without giving a reason. To do so, tell us clearly, for example by email to support@smartmare.com; you may use the form below, but you do not have to. Sending your message before the 14 days end is enough.

Send the card back to the address above within 14 days of telling us. You pay the return postage. We refund everything you paid, including the standard delivery and, for the USA, the import duty, within 14 days of your message, with the same payment method, at no cost to you. We may wait until we have received the card back. You are responsible only for any loss of value caused by handling the card beyond what is needed to try it.

We give the same 14 days to buyers outside the EU.

Withdrawal form

Fill in and send this form only if you want to withdraw from the contract:

To: Fabien Roffet, Electronic Stable, Lidická 510, 664 53 Újezd u Brna, Czech Republic, support@smartmare.com

I hereby give notice that I withdraw from my contract for the sale of the following goods:
SmartMare card(s), serial number(s): ...............
Ordered on: ...............   Received on: ...............
Name: ...............
Address: ...............
Signature (only if this form is sent on paper): ...............
Date: ...............

6. Legal guarantee: 2 years

We are responsible for any defect the card has when you receive it, for 24 months from delivery. For consumers, a defect that shows within the first 12 months is presumed to have been there at delivery. If the card is faulty, write to support@smartmare.com with its serial number and what happens. We confirm your claim in writing and settle it within 30 days: we repair or replace the card at our cost, including postage; if that is not possible or does not work, you get a price reduction or your money back.

Not a defect: damage from a card forced into a slot, bent, wet, or inserted or removed while the gear was on (see safety). Like any memory card, SmartMare can lose data: keep a backup on your computer. We are not liable for lost data except as the law requires.

7. Firmware

The card comes with the SP-202 firmware installed. We provide the firmware updates needed to keep the card working as described for at least the 2 years of the guarantee; installing them is up to you. The firmware is open source (GNU GPL v3) and the card pages are under the MIT licence: see Downloads. Installing firmware that does not come from us is at your own risk, but does not void the guarantee for defects it did not cause.

8. Complaints and disputes

Write to us first: support@smartmare.com. Consumers may also turn to the Czech Trade Inspection Authority (Česká obchodní inspekce), the body for out-of-court consumer disputes: Štěpánská 567/15, 120 00 Praha 2, adr.coi.cz. Consumers in another EU country can get free help from the European Consumer Centre of their country.

These terms are governed by Czech law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live. Personal data: see the privacy policy.